1. What is deleted?
Account deletion removes your online account and associated account, sync and backup data from the active system. Confirmed deletion cannot be undone. Back up anything you want to keep first.
Training data stored only on your device is not automatically removed. An existing store subscription remains a separate contract.
2. In the app
Open Profile → Account and choose “Delete account”. Follow the confirmation dialog. Depending on your app version, account options may appear under Account & backup.
Deletion normally takes effect immediately after successful confirmation, at the latest within 30 days. If the connection fails, deletion is complete only when the app confirms it.
3. Alternatively by email
Write from the account’s email address to wuchtapp@gmail.com with the subject “Delete account”. Open an account deletion email.
If you no longer have access to that address, describe the problem. We verify ownership before deleting account data. We will not ask you to email your password or recovery code.
4. Local data and backup copies
Delete local data separately in the app’s data options (“App & data” or “Data”) or by clearing app storage in your operating system. Check a backup first if you want to keep anything.
Technical server backups are overwritten in the existing backup cycle; current local retention is up to 14 days. Data needed for legal obligations or specific legal claims is retained only for that purpose. See the privacy policy.
5. Manage a subscription separately
Deleting your account does not automatically cancel a store subscription. You can cancel it separately in the respective store. Cancelling first is not a prerequisite for account deletion.
Use Google Play – subscriptions or Apple ID subscriptions. See support for the steps.