1. How can we help?
Questions before launch, trouble with the app or a request about your data? Email wuchtapp@gmail.com. We read enquiries personally and reply as soon as possible.
For a technical issue, include Android or iOS, app version, a short description and steps leading to the problem. Screenshots are optional; remove private information first. Do not send passwords, recovery codes or complete payment details.
2. Launch and early tests
WUCHT is not yet publicly available. Android will launch first; iOS is in preparation. There is no confirmed public launch date yet.
Interested in trying an early version? Send a test enquiry. You may include your platform and what you want from a strength-training app. Enquiries are non-binding, do not guarantee a place and do not subscribe you to a newsletter.
3. Costs and Plus
The training core is intended to be free at launch. Plus is voluntary support for continued development. You cannot purchase a subscription on the website. Prices, duration and any trial will be displayed before a future store purchase.
For an existing purchase, name the store and describe your issue. An order number can help us identify it; do not send a complete receipt with unnecessary personal information. See the terms.
4. Offline and without an account
Planning and set logging in the local core work without an account or permanent internet connection. Online features such as account backup, device transfer, payments and support require a connection.
5. Backup and changing devices
Before changing devices, check which backup options your app version supports. Account backup is optional; content is encrypted before transfer. Keep any issued recovery codes somewhere safe.
Only delete app data after checking your backup or transfer. Support cannot reconstruct lost secret recovery codes from your training data.
6. Cancel a subscription or resolve a payment
Manage Google subscriptions in Google Play – subscriptions. For Apple, open Settings → your name → Subscriptions. See Apple’s instructions.
Account deletion, subscription cancellation and withdrawal are separate actions. Removing the app or WUCHT account does not automatically cancel a store subscription. See the terms for withdrawal and refunds.
7. Delete data or your account
The account deletion guide explains deletion in the app and by email. Local device data and the online account are managed separately.
For access, rectification, erasure or withdrawal of consent, contact wuchtapp@gmail.com. See the privacy policy for processing and recipients.
8. Training and health
Our support helps with the app. It does not provide medical advice or diagnosis. Stop a demanding exercise if you experience pain or health problems and seek qualified advice.